Privacy Policy

Information We Collect

We may collect personal and non-personal information when you interact with our website.

Personal Information

When you complete a contact form, request an estimate, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Property address or service location
• Type of insulation service requested
• Project details or additional information you voluntarily provide

We collect this information to understand your inquiry and help facilitate communication regarding your insulation needs.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type and device information
• Operating system
• Pages visited and time spent on the website
• Referring website or search engine
• General location information derived from technical data

This information helps us understand website activity, identify technical issues, and improve the overall user experience.

How We Use Your Information

Tyler Spray Foam Pros may use collected information for legitimate website operations and customer communication purposes.

These purposes include:

• Responding to questions about spray foam insulation services
• Processing contact forms and estimate requests
• Connecting interested customers with relevant insulation service providers
• Communicating about appointment requests or project inquiries
• Improving website content, navigation, and functionality
• Monitoring website performance and identifying technical problems
• Preventing spam, fraudulent activity, and unauthorized website access
• Maintaining records of inquiries and communications
• Meeting applicable legal obligations

We may contact you using the information you voluntarily submit when doing so is relevant to your inquiry. Submitting a request does not automatically establish a service agreement or guarantee that a particular contractor will be available.

Cookies and Website Tracking

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with our pages. Cookies are small files stored on your device that help websites recognize browser preferences and collect certain usage information.

Depending on the tools enabled on our website, cookies may be used for:

• Maintaining essential website functionality
• Remembering visitor preferences
• Measuring website traffic and engagement
• Understanding which pages visitors find useful
• Evaluating the effectiveness of online marketing efforts

We may use analytics or advertising technologies that collect information about website interactions. You can manage or disable cookies through your browser settings. However, restricting certain cookies may affect some website features. Where applicable law requires consent for particular tracking technologies, we will seek that consent before using them.

Third-Party Services and Information Sharing

Tyler Spray Foam Pros may rely on third-party providers to support website operations, customer inquiries, analytics, hosting, and communication.

These providers may include:

• Website hosting and technical support companies
• Contact form and email communication platforms
• Website analytics providers
• Advertising and marketing platforms
• Insulation contractors or service providers who may respond to customer inquiries

When you submit a service request, relevant information may be shared with an appropriate service provider to help facilitate an estimate, consultation, or further communication.

Information shared for this purpose may include your name, contact details, service location, and project requirements.

Third-party providers may maintain their own privacy policies and information-handling practices. We encourage visitors to review those policies when interacting with external websites or services.

We do not disclose personal information to unrelated parties for purposes outside those described in this policy unless authorized by you, required by law, or otherwise permitted under applicable law.

Our website may also contain links to external websites. We are not responsible for the privacy practices, security measures, or content of independently operated third-party websites.

Data Protection and Security

We take reasonable administrative, technical, and organizational measures to help protect personal information collected through our website. These measures may include access restrictions, secure website connections, appropriate hosting safeguards, and procedures intended to reduce unauthorized access or disclosure. Access to personal information is limited to individuals or service providers who reasonably need the information to perform relevant website or customer communication functions.

Although we take reasonable precautions, no website, electronic transmission, or storage system can guarantee complete security. Visitors should avoid submitting sensitive financial information, account passwords, government identification numbers, or other unnecessary confidential information through general contact forms. If we become aware of a data security incident involving personal information, we will assess the circumstances and take appropriate steps consistent with applicable legal requirements.

Information Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy. Retention periods may depend on the nature of an inquiry, ongoing communications, operational requirements, and applicable legal obligations. For example, contact information and project details may be retained while an estimate request is being addressed or while related customer communications remain active.

Information may also be retained when reasonably necessary for recordkeeping, dispute resolution, fraud prevention, or compliance with legal requirements. When personal information is no longer needed, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable retention obligations.

Your Privacy Rights and Choices

We respect your ability to make informed decisions about the personal information you provide. Depending on applicable laws and the circumstances of your request, you may have the ability to:

• Request information about personal data we maintain
• Ask us to correct inaccurate or outdated personal information
• Request deletion of personal information, subject to applicable exceptions
• Withdraw consent for certain information uses where consent is the applicable basis
• Opt out of promotional communications
• Manage browser cookies and tracking preferences

Texas residents may have additional privacy rights under applicable state law, including the Texas Data Privacy and Security Act, when its requirements apply to the organization and the processing activity involved. Not every privacy law or individual right applies to every website operator. Requests will be evaluated according to the laws and circumstances applicable to Tyler Spray Foam Pros.

To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before responding to certain requests.

Children's Privacy

Our website is intended for adults seeking information about residential or commercial insulation services. We do not knowingly collect personal information from children under the age of 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law. Parents or guardians who believe a child has submitted personal information through our website may contact us to request assistance.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in website operations, information-handling practices, third-party technologies, or applicable legal requirements. When changes are made, the revised policy will be published on this page with an updated effective date.

We encourage visitors to review this page occasionally to stay informed about how their information is handled. Continued website use after a policy update does not replace any consent or notice required by applicable law.

Contact Information

If you have questions about this Privacy Policy, how your personal information is handled, or how to submit a privacy-related request, please contact us.

Business Name: Tyler Spray Foam Pros
Email: info@tylersprayfoampros.com
Phone: 430-247-2542
Business Address: 3709 Troup Hwy Ste 600, Tyler, TX 75703

We welcome privacy-related inquiries and will make reasonable efforts to address requests in accordance with applicable legal requirements.